The best hotel to stay in Bedford. I booked for 48 nights and i had a very good experience. The location and room of hotel is unmatched with other hotels as i also stayed in other hotels in Bedford.
Great Location on the bank of river ouse, staff was really friendly and helpful. Hazzle free booking process through Accor.com. always reccoment ALL Loyalty membership.
★★★★★
more than a week ago
Fantastic welcoming staff, perfect room and lovely views. We had breakfast too and it was great. Plenty of parking
★★★★★
more than a week ago
Disappointing for a Mercure Hotel. Rooms 23 and 24 are hard to get to from reception and not well signposted.|Room 24 was small, the gap between the bed and telly meant you couldn't walk past very easily but the worst, was the bathroom, had to sit on the loo to close the door to get to the shower and we are not large builds!|The telly did not work.||The barmaid was great, professional and friendly and the food was good.|There is a small car park which is extra, due to others parking over the lines, we managed to get the last space.||The location is great, watching the ducks and Swans in the river from the bar.
★★★
more than a month ago
Hotel was comfortable. Only issue was paid for parking. Checked out on time. Recieved a £100 fine. V naughty
The approach to the hotel from the car park is shabby and unwelcoming, the rooms failed to have any tea other then Earl Grey & chamomile despite asking more than once and the breakfast was hugely disappointing and very badly described for Coeliacs.
Reastaurant has a good view of the river for breakfast but breakfast is hugely disappointing, dangerous for Coeliacs and yuo would probaly enjoy McDonalds more.
If you want a decent lunch or evening meal I would suggest you walk over the bridge and go to Nazar Kitchen, 17 High Street, Bedford - Excellent
★★★
more than a month ago
Pros: clean and comfortable bed; powerful shower; secure parking; pleasant bar area with good choice of drinks; lovely views from the restaurant; good breakfast; friendly service.
Cons: mould in the bathroom; smell of blocked drains as others have mentioned; only a rain shower, no hand shower and no bath; overall vibe of rather tired and in need of an update but as above some areas of the hotel are lovely.
Probably the worst hotel we have stayed in for many years. We stayed in room 44 which is so pokey that there is not even room for a wardrobe, just a hanging rail above a kettle ( I guess as no other space available for the kettle).
Plumbing makes deafening noises at approx 2.30am and again at approx 4.30am. Carpets in common areas are really grubby, and the hotel ( other than reception and breakfast area) looks really tired.
As we had opted to stay there as it was part of a bday celebrations ruling out cheaper options that would probably have been cheaper, we felt really let down.