Completely unreliable - avoid this hotel - they cancelled my prepaid room one day before my arrival which meant that there was little other accommodation available elsewhere and those that were available come at a premium price, meaning that I was out of pocket because of their incompetence (or greed) by overbooking their rooms. They even had to the cheek to say that they would refund my money within 14 days!!
★★★
more than a month ago
Looked quite contemporary in the pictures. My room was a bit smelly. Felt like a ‘builder’s hotel’
★★★★★
more than a month ago
Excellent hotel, clean rooms. The food is outstanding. All the staff are very friendly and always helpful. Special thanks to Naz for going above to ensure we have the best stay.
★★★★★
more than a month ago
The staff are very friendly, they can't do enough for you, Naz even put the boxing on. The food is really good and the rooms are comfortable. I highly recommend staying here.
★★★★★
more than a month ago
Stop using Premier Inn and Travelodge. This Hotel is exceptionally good value for money. Small touches that make the difference. Food is amazing and nicely presented.
★★★★★
more than a month ago
My colleague and I stayed here for business as was only 5 minutes from where I had arranged a meeting. The rooms were only booked initially due to location in relation to where I needed to be the following morning. I was pleasantly surprised with our stay. From the first contact with the front desk to arrange our booking all the way through to check out the staff at the hotel were amazing. Natasha was especially helpful. She helped with our booking to start with, called a couple of times to finalise some payment details with us, even ended up being the person checking us in and somehow managed to take our orders and serve our table for dinner. What an absolute superstar! The hotel was spotless and had everything we needed. The shower was hot and had plenty of pressure available, the bed was comfy, Thai food in the restaurant was wonderful. Overall the hotel exceeded our expectations and was incredible value for the room. We will come again for sure. We will certainly stay here again. Many Thanks.
So, the room is was okay but no where to plug phones in near the bed . The fridge was a plus point . TV was tiny but it came away from the wall so I could plug my firestick into it . All of the random wires outside of the window and the power cut was rather annoying . And now to get to the elephant in the room !! The breakfast !! I have never had defrosted pastries on a plate with a scoop of baked beans !! Why why why ? Though one good thing the Thai food in the evening meal was good
★★★★★
more than a month ago
I had seen this place but had not booked a room. Due to a mix up I booked a room at Verve. I was so pleasantly surprised. The staff were top notch helpful and smiling all the time. The selection of food at the restaurant with English and Thai was great and it tasted lush too. This is a gem and I will be booking it again every time I am down which is most weeks. Thanks for a great experience.
★★★★★
more than a month ago
Great little hotel on a beautiful street. Good food and friendly staff. Skip the breakfast
★★★★★
more than a month ago